Monthly plan reset new month

Bug
1

I did check in my billing and my plan should reset for this month but still showing as 0 minutes

2

Hey @Tatiana.Woodfield ,

I see that you also put in a support ticket. I’m still investigating why your account may be showing 0 minutes, but I’ve credit your account in the meantime.

Regards,

Ryan

3

I’m having the same problem. I was charged for the month, but I have zero minutes.

4

I have paid, but it asked me to change payment method. I even did that, but it is still not updating and letting me use the paid version