Payment Issue [resolved]

Bug
1

Payment System [edited]

1. I documented usage of your system, and I did NOT use $400 worth of usage. 2. I documented your system’s confirmation that I did not exceed normal usage to trigger extra pay. 3. Half of the time your system was either crashing, or timing out, and failed to render services.

Note: Pierre has resolved this issue. Thank you Pierre.

2

Hi Jason, thanks for reaching out and sorry to hear about that. I see you also created a support ticket and I will answer there with details concerning your account. We will get this corrected for you, very likely due to a switch from credits to pay-per-use.

Best,
Pierre