Failed to connect to Zookeeper AI

Zookeeper AI failed to connect in several trials, under both PC environment and browser environment(and even if I give up all my chat history). On the contrary, other zookeeper services(load/export model) continuous to work, making sure that it was not my network issue.

Thanks for the report and for testing in a few different environments.

Screenshots of what you’re seeing (including any error messages or browser console output) would really help us debug what’s going on. If there’s anything you don’t want to share publicly, you can also email details and screenshots to [email protected] so we can take a closer look there.

It’s just like normal network problem, but the thing is every single service that requires network works perfectly fine.

Hi @shratbnds, thanks for flagging. It would be helpful if you could email us at [email protected] so we could look at your account details and help!


I guess there’s some issue with the email address?

We have received your email to [email protected] and have replied there. If for some reason you do not see the email please reach out here.