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About the Support category
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0
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74
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January 3, 2025
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Using a LOT of reasoning minutes for what seems like a simple request
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3
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23
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November 6, 2026
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Being billed but cannot find or connect to my account and saved files
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2
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46
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November 3, 2026
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Duplicates accounts interfering with each other need help to sort it out
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1
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17
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November 3, 2026
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How to stop constant refresh/rebuild?
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7
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62
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November 1, 2026
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Changing billing terms on PREPAID ACCOUNTS
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32
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138
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October 23, 2026
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Payment applied to the wrong account. How do I fix this quickly?
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0
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21
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October 21, 2026
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I pay $99/month and there no usage left?
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9
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77
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October 20, 2026
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Dispute of $122.71 Zookeeper overrun and failed payment attempt
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2
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70
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October 20, 2026
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Zoo fails to write its own part KCL files to the project directory
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6
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79
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October 19, 2026
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Ping to the server
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6
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61
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October 11, 2026
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Api calls for zookeeper
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7
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61
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October 9, 2026
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Wasted instructions and time
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2
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63
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October 6, 2026
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Access to Zoo is blocked from Ukraine
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1
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36
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October 1, 2026
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Academic licence?
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1
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49
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September 16, 2026
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Failed to connect to Zookeeper AI
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5
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113
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August 11, 2026
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STEP Import Failing in Zoo Design Studio v1.3.5 (Desktop)
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6
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109
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August 7, 2026
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Updated payment information.
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3
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73
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August 7, 2026
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Cloudflare blocks all requests from my Ukrainian IP (403)
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3
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80
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July 22, 2026
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I am paid but can not go to my design studio
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1
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58
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July 17, 2026
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Academic version / pricing
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1
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67
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July 7, 2026
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Updated payment and im still blocked
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1
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58
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July 6, 2026
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Where to start a Boomer?
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1
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38
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July 6, 2026
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API Charges On Pro Plan
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1
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63
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June 18, 2026
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I need you to change the email address on my account.
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1
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53
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June 11, 2026
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Billed but Project no where to be found
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1
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52
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June 8, 2026
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Não entendem o que eu peço!
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2
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62
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May 18, 2026
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اريد بكل اختصار رسم نافورة بمخرج واحد
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1
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85
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May 14, 2026
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Lost minutes from plan options
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2
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73
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May 7, 2026
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I paid for a new plan but it hasn't updated
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7
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124
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May 6, 2026
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