|
About the Support category
|
|
0
|
70
|
January 3, 2025
|
|
Zoo fails to write its own part KCL files to the project directory
|
|
3
|
33
|
October 12, 2026
|
|
Ping to the server
|
|
6
|
36
|
October 11, 2026
|
|
How to stop constant refresh/rebuild?
|
|
6
|
35
|
October 10, 2026
|
|
Api calls for zookeeper
|
|
7
|
45
|
October 9, 2026
|
|
Wasted instructions and time
|
|
2
|
53
|
October 6, 2026
|
|
Access to Zoo is blocked from Ukraine
|
|
1
|
21
|
October 1, 2026
|
|
Academic licence?
|
|
1
|
32
|
September 16, 2026
|
|
Failed to connect to Zookeeper AI
|
|
5
|
100
|
August 11, 2026
|
|
STEP Import Failing in Zoo Design Studio v1.3.5 (Desktop)
|
|
6
|
94
|
August 7, 2026
|
|
Updated payment information.
|
|
3
|
63
|
August 7, 2026
|
|
Dispute of $122.71 Zookeeper overrun and failed payment attempt
|
|
1
|
48
|
August 3, 2026
|
|
Cloudflare blocks all requests from my Ukrainian IP (403)
|
|
3
|
68
|
July 22, 2026
|
|
I am paid but can not go to my design studio
|
|
1
|
50
|
July 17, 2026
|
|
Academic version / pricing
|
|
1
|
61
|
July 7, 2026
|
|
Updated payment and im still blocked
|
|
1
|
51
|
July 6, 2026
|
|
Where to start a Boomer?
|
|
1
|
32
|
July 6, 2026
|
|
API Charges On Pro Plan
|
|
1
|
56
|
June 18, 2026
|
|
I need you to change the email address on my account.
|
|
1
|
47
|
June 11, 2026
|
|
Billed but Project no where to be found
|
|
1
|
45
|
June 8, 2026
|
|
Não entendem o que eu peço!
|
|
2
|
55
|
May 18, 2026
|
|
اريد بكل اختصار رسم نافورة بمخرج واحد
|
|
1
|
81
|
May 14, 2026
|
|
Lost minutes from plan options
|
|
2
|
65
|
May 7, 2026
|
|
I paid for a new plan but it hasn't updated
|
|
7
|
111
|
May 6, 2026
|
|
Modeling WebSocket with webrtc=true: Auth + commands succeed, but no SDP Offer received – connection closes with 1006 after ~35s
|
|
2
|
49
|
April 27, 2026
|
|
Account blocked although I subscribed
|
|
2
|
73
|
April 26, 2026
|
|
Refund Request: Incorrect Billing for Canceled $99 Subscription Plan
|
|
1
|
56
|
April 22, 2026
|
|
Working? Prompts with attached image/model in addition to web-source
|
|
11
|
195
|
March 25, 2026
|
|
I can not log in. How can i get human help?
|
|
2
|
103
|
March 24, 2026
|
|
Rename a Project
|
|
1
|
63
|
March 23, 2026
|