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About the Support category
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1
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51
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January 3, 2025
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STEP Import Failing in Zoo Design Studio v1.3.5 (Desktop)
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6
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37
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August 7, 2026
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Updated payment information.
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3
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19
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August 7, 2026
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Failed to connect to Zookeeper AI
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1
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6
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August 7, 2026
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Dispute of $122.71 Zookeeper overrun and failed payment attempt
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1
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8
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August 3, 2026
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Cloudflare blocks all requests from my Ukrainian IP (403)
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3
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17
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July 22, 2026
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I am paid but can not go to my design studio
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2
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21
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July 17, 2026
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Academic version / pricing
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1
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23
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July 7, 2026
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Updated payment and im still blocked
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1
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19
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July 6, 2026
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Wasted instructions and time
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1
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21
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July 6, 2026
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Where to start a Boomer?
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1
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12
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July 6, 2026
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API Charges On Pro Plan
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1
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28
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June 18, 2026
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I need you to change the email address on my account.
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1
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25
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June 11, 2026
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Billed but Project no where to be found
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1
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27
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June 8, 2026
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Não entendem o que eu peço!
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2
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30
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May 18, 2026
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اريد بكل اختصار رسم نافورة بمخرج واحد
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1
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39
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May 14, 2026
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Lost minutes from plan options
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2
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36
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May 7, 2026
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I paid for a new plan but it hasn't updated
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7
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63
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May 6, 2026
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Modeling WebSocket with webrtc=true: Auth + commands succeed, but no SDP Offer received – connection closes with 1006 after ~35s
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2
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36
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April 27, 2026
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Account blocked although I subscribed
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2
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48
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April 26, 2026
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Refund Request: Incorrect Billing for Canceled $99 Subscription Plan
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1
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38
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April 22, 2026
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Working? Prompts with attached image/model in addition to web-source
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11
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140
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March 25, 2026
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I can not log in. How can i get human help?
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2
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69
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March 24, 2026
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Rename a Project
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1
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37
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March 23, 2026
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empty code files and loops
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4
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44
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March 18, 2026
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delete account please.
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1
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68
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March 11, 2026
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Not creating image correctly
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1
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64
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March 2, 2026
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Please, cancel my subscription
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1
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99
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March 2, 2026
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Support: Iterating Design of Custom STP File
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2
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74
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February 25, 2026
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Subject: Cancel Pro Sub + Refund Request (Unused due to Difficulty)
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2
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72
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February 13, 2026
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