I’m using Zoo Design Studio v1.0.0 on Windows 11 Pro, latest patches, no desktop security software beyond Windows Defender. I have a solid home network with 2x GigE internet circuits and an enterprise-level FortiGate firewall. I’m a paid Zoo user.
Yesterday, the Network Health toggled back and forth between Weak and Good, but today it’s stuck on Weak.
What exactly is it testing so that I can research this myself?
It’s always possible I have something funky going on w/ my network, but I don’t know what to look for.
It would be helpful if there were some kind of more detailed diagnostic tool/log available for self help, especially for a cloud-connected app that has to be online to operate.
We have a internal discussion going on about this currently. We are working advancements regarding the network health that will be available soon. Your internet is good, we need to work on how we present that information to the user.
I was looking into this and figured a few things out.
It appears that a ping time >= 50msec triggers the “Weak” condition, which seems fair enough, but Wireshark doesn’t see any icmp or icmp6 activity from the app, so “Ping” is apparently used in a colloquial sense rather than the specific protocol sense.
Further digging found, to my delight, that you’re using IPv6, and you’re apparently doing an application-level keepalive/ping.
For my purposes this resolves the mystery and this can be closed.
